• 800.757.1507

     Customer Service:

        FLOWER.COM has a long-standing commitment to customer satisfaction. 
        We are committed to offering only the finest floral arrangements and gifts, backed by
        service that is friendly and prompt. Because all of our customers are important,
        our professional staff is dedicated to making your experience a pleasant one.
        That is why we always go the extra mile to make your floral gift perfect.
        We thank you for supporting us over the years.

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      We are committed to deliver your order despite the continued flower supply challenges related to Covid19. This may require flexibility in the design of the floral arrangement and in some cases delivering on the next available day.

        Delayed Deliveries

      For residential, hospitals, and nursing home deliveries, in the unlikely event that there is a delay in the delivery, the delivery will be attempted the next day. During major flower holidays deliveries may be made as late as 9:00 PM.
      For business deliveries, if the recipient is not there, the business is closed, or there is a delay in the delivery, then the delivery will be attempted the next business day. Please note: the florist may call the recipient to schedule the delivery.

        Delivery Times

      Normal delivery times are 9:00 AM - 5:00 PM daily for orders going to a business, 6:00 PM for orders to a residence, hotel, or hospital, and 2:00 PM for orders going to a high school.
      During major holidays such as Valentine's Day and Mother's Day our florists operate extended hours and delivery times are 8:00 AM - 9:00 PM.

        Weekend Deliveries

      Deliveries are available in most major cities on Saturday and Sunday in the USA. If we are unable to arrange for delivery on Sunday and time permits we will setup for delivery on Saturday, including Birthday and Anniversaries, and Mother's Day Orders. If Saturday or Sunday is not available, then the order will be delivered on Monday or the soonest available delivery date.


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